Intrapreneur to Entrepreneur: How Taher Built a Business Inside a Business (ft. Taher Hamid)
Robert Christian (00:09)
Welcome to Between Milestones presented by us, SimTech. And that’s where we go behind the scenes with business leaders who’ve built something real in addition to the revenue side. So resilience, relationships, results that matter. And I’m Robert. And today I’m sitting down with my very good, good friend, Tahir. And ⁓
We have quite the story today. It’s, I don’t know if we’ll be able to fit it all into an hour ⁓ because Tahir, you’ve got the story. So let’s get into it and I’ll ask you a couple of questions about, ⁓ before we started, you were saying that a lot of times on these podcasts, you like to lean into the things that might have a bit of controversy to them, right? Should we start out with that?
Taher Hamid (01:04)
Yeah, sure. Yeah, absolutely.
Robert Christian (01:08)
I know your childhood is very unique. ⁓ Your journey is something else. I don’t know how you can condense it all down just for a couple of minute intro, but do you mind starting out with ⁓ who are you and where’d you come from?
Taher Hamid (01:31)
Yeah.
Yeah. Yeah. You, man, you’ve hyped me up a lot and, I’m, ⁓ hopefully I can deliver cause I find myself to be relatively boring. ⁓ but hopefully I can, share some interesting, ⁓ stuff with your listeners. So yeah, my, people oftentimes see me and they’re like, they, when they hear the name talker, Hamad, talker, he sham Hamad. like, you’re like, this is going to be a foreign person. And they see me and it’s like,
pale blue eyes and they’re like, what is going on here? And it’s because my dad was born in the West Bank of Palestine. So we’re actually Arabic. I’m half Arabic. And he came here actually after he came here for his master’s degree and met my mom. She’s Scottish and has highly aggressive genes, apparently. So we’re all just like white, we’re just white people with like really Arab names.
Taher Hamid (02:28)
So yeah, that’s kind of the background of my name and where I came from. I did live in Palestine for a while. It was crazy back then. It’s obviously crazy right now, especially in Gaza. ⁓ But yeah, so that’s kind of background of where I came from. was born in Lakeland, Florida, still here today. That’s where my business operates in downtown Lakeland. I actually love the location. It’s growing. It’s super hip. And I got a bunch of Gen Z people. So I love being in the heart of the city.
So yeah, that’s kind of my getting started, where I came from.
Robert Christian (03:01)
So. What?
So once you were born you guys moved back to Palestine for a bit?
Taher Hamid (03:09)
Yeah, we visited there three times when I was younger and one time was for like a whole year and I was planning. were planning on moving there and living there. I actually found out recently, but it was during what’s called the second Intifada, which was like an extremely violent time. I think it was like 2002, 2003 or something like that. And so because of how crazy it got, my dad made a decision. We got to move back to the U S and so it’s kind of fate because I love my life. So I’m kind of glad it happened the way it did. I’m like, be wild growing up in Palestine.
Robert Christian (03:17)
Yeah.
So does your Scottish mother speak Arabic?
Taher Hamid (03:39)
No, no, she doesn’t. She knows like. It’s funny, cause we have I got three kids now, you know, eight months, three years and six years and so like my mom, my mom’s Arabic. It’s all like. The stuff you say to kids like yellow, which is like hurry and like a baby, which is like my love. So it’s funny seeing it come back because she used to speak Arabic a lot to us and she hadn’t used it because we grew up and now that I have kids all that’s coming back. It’s kind of cool to see. So that is like the extent of her Arabic is like the.
Robert Christian (03:58)
Okay, yeah.
Yeah.
Taher Hamid (04:13)
speaking to little kids, kind of. In the curse words.
Robert Christian (04:15)
Okay, that’s fun.
And that’s what I was gonna say is those are the words that everybody ⁓ learns pretty quick, right?
Taher Hamid (04:23)
Yeah,
I still have a couple of my arsenal.
Robert Christian (04:27)
That’s great. That’s great. Yeah, I, I’m fluent Spanish. I lived in, I lived in the Caribbean for a few years and ⁓ I came back, I served a mission for my church down in the Dominican Republic and I came back and I had said a few things that ⁓ they just came. All right. I was frustrated and the words came out.
Taher Hamid (04:34)
cool, I did not know that.
Robert Christian (04:56)
And I had a close friend, looked at me and he’s like, really? That’s how you’re using God’s gift? I was like, all right. Okay, maybe I should reevaluate the words that I’m saying. Kind of funny. So you’re still in Lakeland and it’s a wonderful life,
Robert Christian (05:25)
You’ve got a beautiful wife. You’ve got beautiful children. ⁓ Now I have boughten one of your books, ⁓ your children’s books. How many? Is it just the one that you’ve published or?
Taher Hamid (05:26)
Thank you. Thank you.
I got three now on Amazon. I’m working on two more right now. So I’ve got two talents tales because he’s older than Torrance tales because he’s next and then working on the third town’s tales, second Torrance tales and then true. It’s tails is coming up soon. So extremely expensive hobby is what it is.
Robert Christian (05:43)
All right.
⁓ that’s great. That’s great. So ⁓ we’ll have to put a link in this podcast so that people can go find your books. All right.
Taher Hamid (06:04)
Oh, that’s cool. Yeah, I do it around like
what they’re interested in that year is like Talon’s first one. was obsessed with dinosaurs, so he like ended up his toy dinosaurs. He found a meteor and it like turned him into real dinosaurs. Chaos ensues. He turns into a giant dinosaur at one point. So, you know, it’s just whatever they’re kind of into that year. I try and make it around that.
Robert Christian (06:25)
Yeah.
Yeah, I think that’s the book I bought. Yeah, for my kids. That was fun. That was fun. Yeah. So ⁓ tell us about your business journey. So where did you start and how did that go?
Taher Hamid (06:30)
Okay, that’s one of my favorites.
Thank you for buying, man.
Well, you know, we met a peer group, ⁓ probably eight years ago now, seven, eight years ago now it’s been a long time and I was at a, you know, an MSP as SimTech is an IT provider. We’re helping businesses with their IT cybersecurity support, making sure they can grow with the right technology. And, ⁓ and yeah, I just fell in love with it. I was primarily marketing role.
to help get leads for the business. And then the owner got busier as we grew. So I actually started closing the leads too. Love that as well. So I was like trying to get the leads. was in closing the leads and we were really growing pretty fast.
Robert Christian (07:17)
So you’re doing marketing and sales on top of it.
Taher Hamid (07:24)
and account management for our largest clients. So that was those were those three were my roles because I would close a large client like they didn’t even know who Tom was. So I’m like, it’s gotta be me, you know, Tom was the owner. So yeah, it was pretty hectic, but I loved it. You know, I’m big on as a human. I just love growth. Like I love growing myself personally. I love seeing the business grow even when it wasn’t my business. I wanted to see that thing checking up every month. It was just like a
Robert Christian (07:27)
that’s…
Yeah.
Taher Hamid (07:53)
endorphins, know, it’s like dopamine hits. And when it went down, anxious I’m like, I got to turn the gears going, I don’t want this thing coming down. And so I think that served me really well. Just a weird mental, mental illness that I have. No, just kidding. But you know, it was like, have to has to be going up where I don’t feel good, right? And
Robert Christian (07:54)
Yeah.
I think that’s natural, For most humans, I don’t know that it’s true for all humans, but I think for most humans, we want to see progression and growth. And when we see, you know, when we stall, I mean, that’s the definition of damnation is a halt to progress, right? And so we feel this heaviness of, man, what’s wrong? I’m not progressing. But when we do progress, it is that… ⁓
Taher Hamid (08:19)
Yeah.
Robert Christian (08:43)
euphoric high of, we’re building something, we’re growing, we’re doing something big here.
Taher Hamid (08:48)
Exactly. And so, you know, coming into about seven years into the journey, we went from like me and three dudes in a warehouse. Literally it was like a where when it rained, we couldn’t be on the phone because it would hit like a metal roof. Like we could not be on the phones for any time it rained. And so like that’s where we started and like fast forward six, seven years, it was like, I’ve got a team of like 25 humans were in the sweet data center, like making a lot of money. And I was like, oh my God, this is amazing. And then I kind of, had that kind of conversation with Tom. like, Hey, I,
Robert Christian (09:02)
Wow.
Taher Hamid (09:18)
really want to kind of buy in, right? I want to be an equity partner in this. I’m like growing it. I’ve helped grow it. I really like to have a stake in what we’re building. And, you know, it’s kind of one of those conversations where he’s like, Hey, we’re gonna get to that. We’re gonna do that. But again, I’m a fast moving like to see growth thing. And I’m like, I feel like I could do this for myself. ⁓ And, but I love Tom and I love all the opportunities he gave me and everything he taught me. So was like, I don’t want to leave.
Robert Christian (09:22)
Yeah.
Yeah.
Taher Hamid (09:47)
but I know I want to do something myself and I feel like I’m competent enough to try and do something myself. So instead of going off on my own, quitting my job and trying to start a business, I kind of did like the lowest risk thing possible. And I kind of did that. I think it’s called intrapreneurship. I think that’s the term for it. I don’t know, but I pitched him on an idea. I was like, Hey, we’re building these marketing campaigns for all tech that’s working in our market, but we only serve our market. Why don’t we just
package this up, put it on a minimal viable product website and sell it to other IT companies and markets that don’t compete with us. That was the whole idea. I was like, I’m already spending all this time on this campaign. The campaign’s already here. Why don’t I just sell it to other IT providers?
Robert Christian (10:33)
I’ve already created it, I’ve done the work. Let’s market it and sell it to others, yeah.
Taher Hamid (10:37)
Exactly.
was like, it’s already. Exactly, it’s already done like the work is just setting up a minimal viable product website. Literally, it was just locked pages when someone paid the monthly just unlocked the pages. That’s it. And then it was one drive links to deliver the content that was version one. So it cost almost nothing to get going. And he’s like, sure, let’s do it. And I was like, cool. One caveat. If this works.
Robert Christian (10:49)
Mm-hmm.
Mm-hmm.
Taher Hamid (11:01)
we’re partners on it. This isn’t like a new revenue stream for all tech. Like this is a separate thing that I’m going to build while I’m at all tech. And if it works, we are both owners on this. It’s not like I’ve just built you another thing. And he was like, sure. ⁓ and so then that’s when the real grind started, right? Because yeah, idea, it’s all exciting. You got the idea. You’re really pumped up, but I still have a full time job. Like I still had to get all.
Tom wasn’t like, sure, build this thing, screw your current responsibilities. He said, no, you’re going to have 100 % of your current responsibilities. And then if you want to build this thing and you can pull it off, sure, whatever. Exactly. And so then it became this like absolute chaos for about a year where I had to hit my 40K MRR annual goal from a sales perspective. Plus we try and hit 20K and a and existing client MRR monthly recurring revenue for those.
Robert Christian (11:34)
That’s on your time.
Taher Hamid (11:57)
listeners that are not in the MRR space monthly recurring revenue. So we want to about $60,000 a year and monthly reoccurring revenue every year. Like if we want to hit that 20 % growth, like those are some, the numbers are gonna hit. So I like, I still got to hit that number. Um, so anyway, yeah, just over that year, it turned out it struck a chord with the market. Yeah.
Robert Christian (12:10)
Yeah.
Let’s just, just for those listening and, I, one, one thing that I’ve tried to get away from is like, well, you know, industry averages X it’s like, I don’t want to be industry average. I want to be something way greater than the industry average, right? But just for reference, ⁓ do you know what industry average growth is in the MSP market?
Taher Hamid (12:31)
Yeah.
Best in class was about $10,000 in monthly reoccurring revenue every quarter added. So that is kind of what we found. It’s like, if you can add $10,000 in monthly reoccurring revenue and net new, right? New clients, $10,000 a quarter, you’re best in class because not only are you adding a half million dollars in net new ARR, all those clients need projects, all those clients you can upsell.
Robert Christian (12:57)
Right. Your best in class.
Taher Hamid (13:09)
All those clients are possibilities for referrals and then you already have your existing client upsell. So that’s really where kind of that ⁓ ramp up occurs.
Robert Christian (13:16)
But, and what’s interesting to me is yes, we do have those anomalous ⁓ businesses that can hit those benchmarks, but the absolute vast majority are growing at what, five to 7 %?
Taher Hamid (13:31)
totally. Yeah. Yeah.
Robert Christian (13:34)
So it’s doable, it’s achievable, but you have to grind, you have to work really hard to achieve that growth because ⁓ convincing somebody, hey, give me more access to all of your data and your business operations, everything, give me more access than your HR department and trust me, I’m a good guy. I’ll do good things for you. That’s not an easy sell.
Taher Hamid (14:00)
Yes. Totally.
Robert Christian (14:02)
There’s a lot that goes into that. And so to meet those high benchmarks that you were doing, hats off to you for being able to ⁓ put on multiple different hats, marketing, sales, account management, and still hit those goals. That’s impressive.
Taher Hamid (14:20)
Thanks man, I fortunately in the last two years I got really lucky to have an incredible account manager. So I hired a guy named Colin and he came in. I’d actually had a previous account manager. And for a year I beat my head in the on the wall thinking I’m a bad. I was like, I’m a bad leader. I’m a bad manager. I’m not communicating well. Like I was really beat myself up and like, I just don’t know if this is right for me to be a leader. That person ended up leaving.
Robert Christian (14:42)
Yeah.
Taher Hamid (14:48)
I recruited Colin from the tech side, because I already saw him. was like, bro, you’re so good with people. I then took the same approach I did with the other person. Colin exceeded. mean, he succeeded. He did so well. So it was an eye-opening moment for me where it’s like, sometimes it is the person. And maybe it was just my leadership style wasn’t good for that person. But I was like, man, as soon as I got that person out and got a new person in, we exploded. So that took a lot off my plate, like dealing with current customers so I didn’t have to do quotes for them. didn’t have to do customer service stuff. That really allowed me to kind of thrive. We also hired a marketing person under me too in the last year. So those two things really helped me to do those different things.
Robert Christian (15:27)
You know, that reminds me, I’m just looking it up real quick. ⁓ Have you ever heard of the six working geniuses? The six types of working geniuses? It’s by Patrick Lincione.
Taher Hamid (15:37)
It sounds super It
Yeah, that’s right. I’ve heard about it, but fill me in, please.
Robert Christian (15:45)
So essentially it’s everybody has a genius, right? And ⁓ our current education system really beats that out of you when you’re a kid. Right? And so everyone is born with some type of genius. However, we lose it because we’re driven through this. ⁓
The way that we go through our educational system, it doesn’t always help us shine where we’re, where we should shine. Right. And so this, ⁓ the working genius, we did it with our team and we had everybody take it and it identifies where your genius is. And like your first person account management obviously wasn’t their thing. They didn’t shine. didn’t, they didn’t do well, but Colin, it sounds like he killed it. Right.
Taher Hamid (16:17)
Yeah.
Robert Christian (16:41)
And so it’s not that the first person is just not competent or capable at something. It’s that wasn’t the right fit for them. And so I love that when you find the person that fits the right spot, they’re going to be incredible ⁓ because that’s where their genius lies. And we don’t always know, right? We, how many of us have taken a true aptitude test?
How many of us have actually gone through and said, okay, yeah, I like these things, but what am I really good at?
Taher Hamid (17:18)
Yeah. I think that’s gold. And like there’s like the entrepreneur operating system, their whole thing is similar to that. It’s like right fit or right person, wrong seat, right person, right seat is what you want, but there’s also like wrong person, right seat, wrong person, wrong seat, right? It’s like, and actually I had to fire someone recently firing people to me is one of the hardest, most gut wrenching, horrible experiences. And I feel so bad for the person. I’ll usually pay them for many months.
Robert Christian (17:24)
Yeah.
Agreed.
Taher Hamid (17:46)
just because I feel so bad. want to make sure they can find something. ⁓ But this individual, was like, When I knew I couldn’t move them into any other seat, like in the role that they were in, I was like, maybe it’s the role. But then I was like, I can’t think of another role I’d put this person. That’s when it was like, then I have to make that really tough decision. If I’m not even willing to try a different seat for this person, then it’s probably time to make a really tough decision. ⁓ But no, I totally agree with you. Like sometimes it is like, hey, you have a really competent, incredible person. Let’s try a different seat. I need to do that test.
Six working geniuses. Is that what it is? Okay.
Robert Christian (18:22)
Yeah, the six types of working geniuses,
Taher Hamid (18:26)
All right, I’m gonna check it out.
Robert Christian (18:27)
So you’ve been building MSP Camp for, and I’m sorry, I didn’t even say the name of your company earlier. MSP Camp, everybody. It’s great.
Taher Hamid (18:36)
Yeah, it must be care.
Robert Christian (18:39)
All right, so MSP Camp started, you know, as a side hustle, really, right? So when were you able to transition? Like, did it take Colin stepping up and being able to handle that, that you felt comfortable hiring somebody else? Or what was that transition like?
Taher Hamid (18:45)
Yeah, 100%. Yeah.
man you just nailed it that’s exactly right it’s probably because you’re a boner so you know how these things have to go I would start I would prep and call in as a salesperson instead of account manager and then I hired an account manager so all that was happening this last year as soon as I started seeing this is working yeah
Robert Christian (19:04)
But okay, I’m sorry, I got a timeout.
Colin became an account manager, killed it. And you’re like, okay, now you’re going to transition to sales. And we need to replace you as an account manager. Okay.
Taher Hamid (19:23)
Yes. And so the last year, exactly, exactly. Sothat whole year was part of the plan. started getting Colin, anything under 30 seats, I would give to Colin. I knew there was a higher chance we were going to lose it as a company than if I were to run it. Like if I gave it a call and there’s a lower, that’s a great way to put it. That’s what I meant exactly. But I had to teach him.
Robert Christian (19:40)
Yeah, your closing ratios were higher, but you had a lot more experience.
Taher Hamid (19:48)
I had to coach him and obviously I was already coaching before he went to the meetings, but it was like, this is the best way to know whether he’s going to succeed in the role or not. And then he started closing them. And I was like, Oh my gosh, this is amazing. So then I hired an account manager started. We started training her on the account management that way. was like, okay, I know I’m going to be out in the next 12 months. So I got to make sure they’re all up to speed. So we launched, actually it’s kind of funny. I just noticed this when we were asking this question. We launched three years ago to this day was when we launched MSB camp. was October 10th, 2022.
Robert Christian (20:06)
Yeah.
Taher Hamid (20:19)
⁓ but we didn’t officially cut off split off as a separate entity because we were subsidiary then splitting off as a separate entity where I was a CEO and managing partner was January 1st, 2024. I still remember just for the, since this is an entrepreneurial, ⁓ podcast, I still remember the day we launched, we were supposed to launch October 1st. It was right before my, right after my 30th birthday and crazy. So all everything’s going well.
podcast is starting to pick up steam. We’re starting to build an audience before we launch because that’s the whole thing with growing business. You can’t just launch it and try and find your marketing. We started marketing three months before so we can start building the audience, building the podcast, building the content and we had a full-fledged, minimal viable product. We’re supposed to launch October 1st. It was like 14 days before. That’s when I noticed, I know you know the story, but that’s when I noticed a little thing in my son, my three-year-old’s eye.
Robert Christian (20:58)
Yeah.
Taher Hamid (21:17)
And that’s when I was, I was like, what the hell is this? We went to the ophthalmologist and turns out he’s got a super rare, uh, uh, very sketchy cancer called retinoblastoma. And it was like all hands on deck trying to figure out what was going on. We had to go to Miami, uh, long story short, it had progressed to the point where it was about to spread to his brain. So it was just, everything was crazy.
So then we ended up making a really tough decision to inuculate his left eye, which was like remove his eye, which is, you know, obviously like we know it’s going to save his life. We know it’s the right decision. We know God has been with us every step of this journey. Like, man, when people tell me like, why do you believe in God? Why are you Christian? I’m like, I’ve got a lot of stories in my life where he was on, he was right behind, was on my, he was on my shoulder. And this is one of them. And I was like, I know this is right, but it’s such a tough decision to be like, I’m going to have my son’s left eye removed, right? Like it’s crazy. But we went with the decision, saved his life. Didn’t even have to do chemo because of that decision because we got it when we did. We come home, I have to push the launch back 10 days now to October 10th. I remember sending the email. I was at my desk, my son was on my lap. He’s got a nucleated bandage on his eye.
Robert Christian (22:16)
Yeah.
Yeah.
We got a patch.
Taher Hamid (22:37)
We still yeah, we still don’t know if he’s gonna need chemo or not. We don’t know if it’s spread to his brain or not. There’s so many unanswered questions. I’m sitting here writing up the email. We’ve got a hurricane coming on top of us tomorrow the next day. Massive hurricane. I forget which one it was. Whatever, you know, if you all Google whatever one was. Now y’all I’m just saying anybody listening if you’re interesting. I think might have been Irma. I don’t remember.
Robert Christian (22:53)
Yeah, yeah that was We actually, ⁓ one of our employees in Orlando, he had to board up and it was a big deal. Yeah.
Taher Hamid (23:04)
Yeah, it was a big one. And so I just strapped everything up. We’re preparing for hurricane sun who’s going through cancers on my lap. And I’m writing an email to my member saying, Hey guys, I’m going to delay the launch 10 days. You know, as a hurricane coming, just need a little bit more time. It’s coming. So the reason I tell that story is not a boohoo, you know, talent’s incredible. Hasn’t impacted them at all. Cancer free for three years. He’s all good. It’s just in the journey of entrepreneurship, they’re going to be
Massive adversity, massive, I mean, in everyday life, but especially when you’re trying to build something, seems like, ⁓ it’s almost like God is kind of challenging us. I’m not saying God challenged this and my son getting cancer or anything. I’m just saying entrepreneurship is hard. It is extremely hard. And before we get to where it becomes easier, we have to go through massive trials and tribulations to make sure we can make it through.
And I feel like that’s where those kind of seasons come in. And yeah, there was just like hit after hit after hit after hit after hit trying to build this thing. And each time it’s like, we got to make through. It doesn’t matter. We’re carrying on no matter what occurs forward. go. Um, and yeah, so long story short is that’s, that’s the kind of startup story of the must be cancer.
Robert Christian (24:26)
I feel like that’s a common element for everyone trying to start a business though. Like you said, like those tribulations and trials are actually ⁓ guaranteed. It’s not a, you might run into some heart. No, that’s part of it, right? That’s absolutely part of it where we’re gonna have big things in our lives, whether it’s medical, whether it’s financial, spiritual.
Taher Hamid (24:37)
Yeah, exactly.
Yeah.
Robert Christian (24:55)
There will be something that’s going to challenge you to, hey, maybe you shouldn’t do this. Maybe you should stop. It’s gonna be hard, right? And we’re given these challenging things in life. And I think you’re right where it’s one of those things where God’s like, all right, what are you gonna choose? Are you gonna step up and lean into this? Or are you gonna take an easier path and say, hey, Tom,
Taher Hamid (25:18)
Yeah.
Robert Christian (25:25)
didn’t work out, ⁓ I’ll still do sales, I’ll still stay in this role and I’m okay not owning a business, right? And that’s not bad, that’s not wrong, that’s still a great option. ⁓ But it’s, what are you gonna lean into? And that is a pivotal moment when those challenges come. Either choice is,
Taher Hamid (25:34)
100%. Exactly. Yeah.
Robert Christian (25:55)
And I think we like to label a lot of things as good or bad. And they’re neither good nor bad. They just are. Right. And it’s what are you going to choose? Because your choice at this fork in the road right now is going to determine the rest of your life. ⁓ Either path is good. Either path is acceptable. Right. And God can make good of either path. What one do you want?
Taher Hamid (26:01)
Yeah. You know, now I used to pray like when, you know, when I, something was coming up, I used to pray like, Hey, um, I pray for this thing. I used to always pray for the thing itself. And so many times in my life, I realized I didn’t get the thing I wanted that took me on a path that ended up being much better. You know, the classic story. And so now I don’t pray for the specific thing unless it’s like health for my family and things like that. If it’s like a, an opportunity or whatever, I’ll
Robert Christian (26:43)
Sure, yeah.
Taher Hamid (26:51)
I just pray, let it happen if it’s right. Like if this is the path I should go on, that’s what I’m praying for. And if it doesn’t happen, there’s zero disappointment. I’m not just saying that as a conversation piece, zero disappointment when something doesn’t happen that I want it to happen because I know that perfect. I already prayed about it. Like if that did not occur, that’s not the path I’m supposed to go on. Like, and then just zero disappointment and I’m good.
Robert Christian (26:58)
Yeah, I love that. Just full faith in the creator’s plan.
Taher Hamid (27:19)
Yeah. Yeah. Like so, so, so many times to car. I’m glad that thing did not work out like I was hoping it did.
Robert Christian (27:27)
Dodge the bullet there
Taher Hamid (27:28)
Yeah, quite a view.
Robert Christian (27:32)
⁓ that’s great. That’s great. So business is going well. ⁓ We just had scale con. I’ve got my workbook right here. So I’m telling you this dude, this this workbook and I was like, I was taking notes, man. Like it’s yeah, dude. It was it was quite the conference. I’ve gone to a lot of these.
Taher Hamid (27:43)
Yeah. You got your workbook right there. That makes me so happy, Makes me so happy. Yes. Yes. that’s awesome.
Robert Christian (28:01)
⁓ and I might be getting a little bit jaded to some of them, honestly, that it’s like, all right, I’m going to turn on my note taker and I’m going to jet, right? Like, ⁓ I’ll tell you what we were in New Orleans. There was a group that they were, they were leaving and, and, they were going to go just earlier in the day takeoff. I had an opportunity to go hang out with them.
Taher Hamid (28:08)
Yeah
Robert Christian (28:31)
But, and I wanted to, I wanted to go and I’ve never been there and, but I didn’t feel that I could leave. I didn’t, I wanted to, Tahir, I wanted to leave your conference early because I wanted to go play. ⁓ But the content was so helpful and rich. I didn’t feel like I could. ⁓
Taher Hamid (28:39)
Good. Nice man.
Dude, that’s the greatest thing I could possibly hear.
Robert Christian (29:01)
And so tell it,
mean, scale con isn’t, ⁓ it, isn’t like this long standing conference. This was number two, right? This, this is only year two. So how in the world did you create a conference that was so successful and so rich?
Taher Hamid (29:18)
Yeah, you’re too. Yeah.
Robert Christian (29:30)
in just two years, like how did you pull that off?
Taher Hamid (29:33)
man one I really appreciate you saying all that but yeah I just ⁓ I think a lot of the conferences in the MSP space I’m hearing what you’re saying and I agree it’s like a lot of people like man there’s a lot of fluff in the conference there’s a lot of vendor pitches in the conference and I think because the podcast was going so well and people just were really happy with it and we’re like this is gold no one’s ever just given us the facts they’re always trying to sell us stuff
I was like, I’m just going to create a conference that has the exact same format as the podcast. Like I’m just getting people that I know are smart to come and teach and there’s no pitching. Um, and so I think the kind of, think the vision around it is, kind of why it was somewhat successful. So yeah, we’ve grown almost 80 % from year one to year two and year three, we’re trying to get to a thousand people. So, and this year was 400. Yeah, there is. So after, because of people like you that are like, dude, this is
Robert Christian (30:22)
So there is a year three. ⁓
Taher Hamid (30:28)
We heard so many people saying they loved it. I’m like, okay, we have responsibility to keep going.
Robert Christian (30:32)
All right, so tell us about Nigel ⁓ and how the two of you came together then.
Taher Hamid (30:32)
And I think.
Yeah.
So Nigel is actually a competitor of mine. He has a very competitive product to MSP Camp, but him as a person and a leader in the product he has, I’m obsessed with and I love him and I love his product. So it’s like, we’ve never thought of ourselves as competitors and I still don’t. I’m just saying, if you look at it objectively, like, you guys are competitors, but we’ve never thought of it that way. So a long story short is I, when I first launched MSP Camp, I pitched him to get like a perk.
to his members, because know he’s got 4,000 members. like, hey, we’ve got this content thing. And then he reached out. We ended up jumping on a call. Fast forward a year. He invites me to a conference, May of 2024, so literally last year.
And it’s called Magnetic Marketing with Dan Kennedy and Russell Brunson. Russell Brunson is one of my marketing heroes. so, legend, absolute legend. He’s also into Jiu Jitsu, which I like, obviously. So, so anyway, we go to this conference, I flew out to meet him in person for the first time we go to this conference, and I loved the conference, I got so much value out of it. Didn’t think anything of it. Nigel says he wants to do an event one day, I was like, Oh, that sounds cool. Get home.
Robert Christian (31:25)
Everybody loves Russell Brunson.
Taher Hamid (31:49)
A week later, I’m thinking about it. I’m like, there’s nothing at that conference I couldn’t do. That’s literally my My thought I was like, wait a minute. He had 400 people in that room. There’s nothing I couldn’t do. There’s not anything I saw where I was like, that was complicated. So I called Nigel and I was like, hey man, I’m doing an event. I’m gonna do it. You in or not? And fortunately he was in took some. took some of my sale. That’s why sales is one of the greatest skills of all time.
Robert Christian (32:14)
Yeah
Taher Hamid (32:18)
Cause it did take some selling, you know? Yeah. Yeah. But then.
Robert Christian (32:21)
Yeah, that negotiation of here’s the value for your participation here.
Taher Hamid (32:29)
Exactly. And so he was on board and scale con couldn’t be what it is today without Nigel because he was especially watching both years. He was kind of like the financial backing of it. Right. I mean, obviously I’m going to I’ve got a lot of financial skin in the game myself, but with how expensive these are events are, it’s good to minimize risk. ⁓ And he’s really obsessed with quality and ⁓ like attention to detail. So he really brought in a lot of the the polish of the event, whereas I got to focus on one.
I manage the team that puts on SkillCon. That’s obviously a lot of work. And two, I’m about 90 % around the agendas, the people that actually come on stage. To me, that’s very important. I’m like, I already know the pod, the format works. I got the agenda. But then a lot of the polish, making sure everything’s smooth and the money, or more of the money is Nigel. So like literally we are a perfect fit because he cares about the details in a way I don’t.
Taher Hamid (33:21)
I care about the agenda, but she cares a lot too, but I care about the format of the agenda and he gave me reigns over that. So I just think it was like a really good pairing. You know, a lot of people have like core stores of partners. So go on and build it all myself and I’ll take all the risk. It’s like, I don’t know, man, when you find the right people, like you guys at SimTech, like when you find the right partners, it’s amazing how much more you can get done.
Robert Christian (33:41)
Absolutely. That’s awesome. And
Taher Hamid (33:43)
Yeah. Thanks, man. So we’re
hopefully we get to 1000 next year.
Robert Christian (33:48)
And the, I’m gonna bring this back here, but just the quality of those who went on stage and their true life experience in what they were speaking on, it was fantastic. It was fantastic.
Taher Hamid (34:06)
Thank you,
Super fun. A lot of work for sure. I never realized how much work and money comes into putting on one of these things. But again, if we’re going to make it sustainable next year, we’re just going to hire some additional help. Make the branding more uniform so we don’t have to theme every year. You know, just kind of start focusing more on sustainability. The first two years, I don’t care that it wasn’t sustainable. I just wanted to make sure it gave got all the love and attention needed. Year three, four, five, six, seven. It’s got to be both.
Robert Christian (34:22)
Yeah.
Taher Hamid (34:32)
the same experience, but in a more sustainable way. So that’s kind of where we’re shifting now is how do we scale this sustainably without me trying like just going crazy for about a month and a half. My team going crazy about four months.
Robert Christian (34:36)
Yeah
Well, your team did amazing. So MSP Camp, you’re growing, you’re getting more members, ⁓ especially with the largest competitor and that acquisition that has turned a lot of people off, right? That’s why we left that situation was that there were a lot of things that ⁓ we kind of plateaued and
Taher Hamid (34:52)
Thanks man.
Yeah.
Robert Christian (35:17)
And it wasn’t ⁓ the same level of quality that it had been in the beginning, right? So as we’re leaving that, I’m sure there’s a lot of other MSPs similar to us. And MSP Camp is a great place to land, right? So what’s next for MSP Camp, for ScaleCon, for you?
Taher Hamid (35:35)
Thanks man.
Mm-hmm.
Robert Christian (35:41)
Looking forward, where are you going?
Taher Hamid (35:44)
Well, we think about that a lot. It’s amazing how much of our jobs as leaders is just to paint the picture where we’re going. I mean, that’s what I spend most of my day doing is just making sure everybody’s working in the direction we want to go. ⁓ so there’s technically three aspects to the business right now. There’s the content side, which is basically a membership portal portal where we are constantly creating new custom content that MSPs from all around the world get to use.
as templates for their business. So that side is its own. That’s where the peer groups come in. That’s where the content comes in. It’s very self-serve. Obviously much less expensive. There’s the agency side, which has a completely separate team now, but it’s great because the content feeds the agency, the campaigns, the agency clients are going to run. ⁓ And in addition of agencies need design, it’s this really nice connected dots. There’s two separate teams. They’re really connected because content
the feeds the distribution and then scale cons kind of the third entity they’re all they’re all on the up and up and I’m just very grateful for that. And so what I’m trying to do as much as possible as the leader is segmenting those teams so that they’re not draining resources from each other and bogging each other down like scale con bogged down.
both the agency, because Genesis, and the content, because of Steven, those are both the leaders of these two buckets. And so it’s like, okay, third tier is now going to be an annual thing. I gotta make sure I have a really good leader there to not make sure nothing’s bogging any of the two down, they’re all up, and I can just be at the top showing them where we’re going. So yeah, the goal in the kind of midterm is, you know, I would like to get to 10 million.
Robert Christian (37:27)
Yeah.
Taher Hamid (37:36)
in five years. That’s kind of like my, that’s kind of my revenue goals with 1.5 million EBITDA. That’s kind of where I want to be as all three entities together. And that would, that’s kind of our, our growth goals overall. I also, I know this is a weird name, but I do want to have like, I like having a really cool office. Like our office is like, we got murals, got beanbags, everyone’s got their shoes off, Gen Z like
It’s a great place to come into work. Like I love coming into work because the vibe of the office is so positive. People are just down to get it. It’s comfortable. People grab their laptop. They grind on those beanbags for like eight hours straight. And I see how much is getting done. Like I feel like if you create an environment that is not only comfortable, but it’s like high achieving humans all in a really cool vibe in downtown Lakeland. It’s just, man. So my next step, and I’m hoping this happens in next three months, we’re going to get
Robert Christian (38:10)
Yeah, it’s comfortable.
Taher Hamid (38:32)
a much larger office in downtown Lakeland where we can put a gym in there. The ping pong tables, everyone paints their own office, you know, like the true Gen Z type vibe. ⁓ I’m a millennial, like I’m like, hey, if y’all like this stuff, I mean, I like it too. Like, let’s do it. I want to, I want work to be a place ⁓ that people are happy to come to. Cause I don’t really do a lot of remote work. I allow some remote flexibility, but I do want people here.
Taher Hamid (39:01)
We’re a creative company. need you guys here. I want to grab you when I want to grab pay you a lot of money. I’m going to grab you when I want to grab you and like let’s brainstorm on this campaign. Let’s brainstorm on how we get over that hurdle with this client, whatever it might be.
Robert Christian (39:14)
There’s definitely something to be said of that close proximity and physically being together instead of just virtually, And when you’re physically together and you can share that creative energy, it goes a whole lot better than just, yeah, I’m on this meeting, but really on my third screen, I’m very distracted, right?
Taher Hamid (39:35)
Exactly, exactly. And we’re a creative company. They’re just nothing beats and I’ve tried me. I’ve tried it all. Nothing beats. Three people in a room. Bouncing the ideas off each other. One of our core core values is ⁓ water the idea. We don’t say no here. We say and so someone has an idea that we’re like not digging or we don’t understand. OK, and I keep it going because some of our best campaigns and ones that have crushed have come from an idea that sounded really dumb.
But then once you say and enough times and you really get the whole team on board, it’s like, no, I see what you were. ⁓ That just requires sitting on some big bad chairs.
Robert Christian (40:10)
Okay, yeah.
You know, it is interesting though how quickly ⁓ we make these judgment calls of, that sucks. Or, you know, genius when really it wasn’t that great. It just hit, ⁓ you know, right at that moment. But I love that. And let’s keep going. Let’s keep digging. I like that. We might start using that for SimTech.
Taher Hamid (40:27)
Yeah.
that’s great. And then, yeah, like you said on the good ideas too, sometimes someone says a really good idea, but when you say and enough times, it’s not thought through enough where it’s like, oh, that would break our current process. Like that sounds nice, but that’s not sustainable. Like some people have really great ideas, but it’s like, yeah, but how do we implement that sustainably? Is the value high enough and sustainability low enough or efficient enough that we could do it? We can’t add a little bit of value for a lot more work. And those are ideas.
Robert Christian (40:58)
Yeah.
Yeah.
Right.
Taher Hamid (41:15)
those ideas are pitched more than almost any ideas where it’s like there’s like a little value adders again, there’s a little value there, but the amount of I don’t know when you think about it.
Robert Christian (41:18)
But it’s so great! It’s so amazing!
I like it, but there’s no dollars.
Taher Hamid (41:31)
Yeah,
exactly.
Robert Christian (41:34)
that’s pretty great. So you’ve got a great vision, a great atmosphere.
How do you know when to hire the next person?
Taher Hamid (41:46)
man, I struggle with that more than ⁓ almost anything. ⁓ I’m an over-hierer.
Robert Christian (41:53)
Okay, and.
Taher Hamid (41:54)
So that yeah, like I just I I unfortunately just get excited about a new thing I want to add in and I’m not the kind of person where I added onto somebody’s shoulders. I already kind of keep people at bandwidth. So I know it’s like if I want to start doing this, I want to hire. So like right now I’m literally before this call, I’m creating a job description for a membership engagement manager because I’m like, man, we got 500 members.
Robert Christian (42:14)
Mm-hmm.
Taher Hamid (42:22)
You know, yeah, they show up to the fireside chat. They’re engaged. They use the content, but I want someone that can like, let’s jump on calls. Let me upsell you the leader. Let me like make sure you know how to use the product like all that.
Robert Christian (42:29)
Yeah. like an account manager, right?
Taher Hamid (42:36)
Yeah, exactly. Well, I have two companies on the agency side, but exactly the combination for the content side, like the art people using the content. Now, are they getting enough value? Can I get feedback from them? Exactly right. And ⁓ so, yeah, I don’t think I’m good at giving advice on that because I I’m I will sacrifice profit all day long to have people to implement where I want to go. You know, like we’re profitable. ⁓
Robert Christian (42:41)
Mm-hmm.
Taher Hamid (43:03)
And we’re very profitable right now, which is why I’m ready to hire like two more people.
Robert Christian (43:07)
Yeah.
Taher Hamid (43:09)
So yeah, don’t take any advice on me on hiring. I over hire and then.
Robert Christian (43:13)
So instead of pocketing those profits, you’re looking to reinvest into the company.
Taher Hamid (43:18)
yeah, I’m definitely in that mode like very hard. ⁓ Yeah, it is not even re it’s not even reinvesting back into growth like I should be doing right because we’re growing either way. But I’m like man if I if I invested more into marketing we can grow faster but it’s more like I don’t know if I want to grow faster yet until I get these other pieces to the pie. You know it’s like this.
Robert Christian (43:38)
See, but that’s the whole thing about entrepreneurship is until you have that process down where my clients, my attrition rate is so low, no one wants to leave until you get to that point, like that massive growth is gonna cause a whole lot of issues, right? But once you can create that sustainability of no people come and they stay, they don’t leave because the experience is so incredible.
Taher Hamid (43:42)
Yeah.
Exactly.
Robert Christian (44:08)
Right. Then yes, we can grow the growth side, but I agree with you that, you know, we’ve, we’ve, we’ve got to focus on increasing that experience for our current clients. And we actually just had a circumstance where, know, somebody called in, they needed help right away. ⁓ we had three technicians in the area, ⁓ but all three.
were completely wrapped up with current clients. And we weren’t able to go help this potential client until the following day, which in our space, you can’t do that. You have to get on it right now. But we physically didn’t have ⁓ people to go there because these three techs were wrapped up with current clients. And so it actually came back to our management meeting and it was a…
Taher Hamid (44:38)
Yeah.
Yeah.
Robert Christian (45:05)
you know, all of our managers, they were discussing, you know, what do we do in these situations? Do we just tell our current clients, hey, ⁓ something else came up, we gotta go. And it was a resounding no, you take care of your clients first. No, absolutely not. We are not willing to sacrifice the quality of those who have given us their trust to take care of them, to go chase something.
Taher Hamid (45:23)
Yeah.
Yeah.
Robert Christian (45:35)
⁓ the, the new will come when those that have given you their trust, when, when they feel, ⁓ taken care of and, and they know you’ve got their back, the growth will come, the new will come.
Taher Hamid (45:35)
100%.
yeah. Exactly.
What a great specific example of a values challenge at a business that you guys have overcome beautifully. ⁓ Tough decision because especially it’s not easy like you mentioned earlier in the podcast. It is not easy to get a new managed services client. It’s not. ⁓
And so to give up an opportunity with that from a client who you know is going to stay with you, whether you go get that new client or not, they’re going to stay. They might be a little annoyed, but they’re going to stay. But you’re still like, no, it doesn’t matter. The values of SimTech is we’re going to help them. We’ll get to the prospect who can then join the party when they can. That’s awesome, dude. What a great example.
Robert Christian (46:18)
Right.
Yeah. Yeah.
Yeah. Well, that’s, business is a fun thing. Trying to find that balance of new dollars versus, you know, making sure that the current clients are, are taken care of and they know they’re,
They’re supported. All right.
Taher Hamid (46:49)
Yep, 100%.
Robert Christian (46:50)
Well, we’re excited to work with MSP Camp. ⁓ And I think you were talking, you’ve mentioned values a handful of times. And one thing for us is we’re trying, is we’re going through that dating stage, right, with a potential client. Cause that it really is so similar. ⁓ We bring up our values and we say, look, every client
Taher Hamid (46:54)
Dude, I’m excited. I’m so excited.
Yeah.
Yeah, it is.
Robert Christian (47:19)
Almost every client that we’ve, that we’ve stepped away from, or they’ve stepped away from us as we’ve regrouped and said, okay, what happened? What broke down here? It really comes back to common values and, and is there complete alignment in our core values or no. And what we found is when there’s not complete value alignment,
Taher Hamid (47:34)
Yeah.
Robert Christian (47:46)
there will be a separation in that relationship down the road. It’s not a if, but when. And so that’s one thing that we tried to hyper-focus on as we are talking to our potential clients is what’s our value alignment? Do we have full value alignment? Because if not, then maybe this isn’t the right fit. And if it’s not the right fit, we’re very happy to help you evaluate other options.
Taher Hamid (47:49)
Yeah.
Yeah.
Yeah.
Robert Christian (48:14)
to make sure that you have the right fit for you, but maybe it’s not us. And that is hard to do because it, again, it is tough to bring on new clients in this industry, but to turn down dollars when you’re in growth mode, it…
Taher Hamid (48:20)
Yeah.
Yeah.
I got, I got another really good example of why values are so important to me and why it people think core values is like a fluffy thing, but man, if done right, core values are one of the most important aspects of the business. And scale con doesn’t even have written down values, right? But scale con lost 120 grand this year. Now I say lost, but it’s kind of invested. Like we’ve actually added about $6,000 a month to reoccurring revenue. We didn’t sell at the event at all. I think it’s just having 400 people in a room. They’re like, Oh, who’s MSP camp, you know,
Robert Christian (48:44)
Yeah.
Taher Hamid (49:01)
⁓ but that’s not the point of the event at all. We don’t pitch on stage. There will be no pitching. Like that’s not the point, but overall it lost 120 grams. At one point we had a sponsor come to us that offered us $30,000. Even when we knew we were going to be losing a lot of money and losing that kind of money as a small business, you know, it’s never easy. They offered $30,000 and they, they understood that there’s no pitching on stage. They weren’t going to get a speaking spot, but their demands from the event included like they wanted additional round tables.
Robert Christian (49:17)
Yeah.
Taher Hamid (49:29)
They wanted to have a follow up email after the event. just wanted things that were like, no, no. That goes against the no pitching that goes against the preference to one sponsor. Like that goes against the values that we’ve, we’ve set at scale con. And so I, I not only did I decline them, I said they’re not allowed to come back to scale con, you know, cause it was a kind of back and forth, right? Like they kept pushing on. was like, no, we clearly have a values misalignment here that you’re not understanding.
Robert Christian (49:37)
Yeah.
Taher Hamid (49:57)
And so now I just know we can’t work together. And that, you know, as again, as a small business, that’s about to lose a bunch of money on an event that we love, it’s hard to say no to $30,000. But that’s when values mean the most, when it’s a hard decision. Like when it’s an actual challenge to uphold the values is when it’s, it, is it actually a value? Um, so not to like pat ourselves in the back, but it’s like, that’s, you gave a really good example. Like I wanted to, you know, show one too.
Robert Christian (50:11)
Yeah.
And it’s the word that comes to my mind is sacrifice, right? You’re making a true sacrifice ⁓ to uphold your values. And when you have those moments where it’s, that shows where your character is. Your character resides ⁓ in the sacrifice to uphold your values.
Taher Hamid (50:27)
Yeah. Yeah, exactly.
Yeah, exactly. It’s easy to say customer first. It’s not easy to turn down net new business because you put a customer first, right? Like that’s when the value means something. So that’s good stuff.
Robert Christian (51:02)
Absolutely, Taher,
this has been great just chatting with you and going through your journey. Always good to see you. Anything, any big…
Taher Hamid (51:09)
Good to see you, man.
Robert Christian (51:16)
big moments that you’re like, if I would have known this, I could have saved X amount of time in the learning process. What’s your top jujitsu tip?
Taher Hamid (51:32)
I can give you that all day. In a weird way.
I do move fast. Like I’m just a kind of guy that I don’t overthink it. I do try and think about all the variables, which is why I stare at my ceiling at nights. But I don’t like, if I make a decision, I make a decision. And if that, that includes hiring people, includes firing people, that includes initiatives like the agency that we started May of 2024. It just, it just means like when I make a decision, I move fast.
I’m not the kind of person like that a few months like Tom, me and Tom are exact opposites in that way. And so it’s more of if I would give the listeners advice, as many of them are probably business owners, entrepreneurs or trying to be, it’s like.
Don’t delay too much on that action or you’re gonna have these regrets that you’re gonna be able to answer the question you just asked a ton of times. Unfortunately for me, it’s like when I felt something that just didn’t feel right, I pulled the plug. If I feel an employee’s just not gonna match the culture, they’re not high achieving or the culture’s pushing them out, I pulled the plug. It’s an extremely difficult thing to do. It’s never easy, which is why people sometimes take too long to make decisions like that.
If I’m going to hit my growth goals and I’m going to get to $5 million in three years and $10 million in five years, well then I have to market the business and I have to grow and hit certain KPIs and I’m to move fast to do that. I’m not going to put a big goal out there and then just hope I’m going to, I’m going to take massive and fast action to get to the goals I laid out. And so I would say, you know, just like for those looking and are struggling or trying to do their own thing, it’s like, don’t let
paralysis by analysis ruin your business or ruin your idea like make the mistakes make them fast pivot quickly and you’re gonna find success it’s like we talked about the beginning of podcast like you it’s I love that you said that it’s a guarantee it’s a guarantee you’re gonna hit challenges every step of the way. Like it’s gonna happen either way. So like let’s go ahead and get it over with. Like keep moving and you’ll find success for sure.
Robert Christian (53:43)
Yeah, yeah.
I love that. And what I’m hearing there is, ⁓ you know, your brain gets in the way sometimes where you’re overanalyzing something, but your heart really knows. And you don’t know how you know, but you do know and you feel it deeply, but then your brain gets in the way. And so if we can get the brain out of the way and just follow what our heart is telling us, our heart already knows what’s the…
Taher Hamid (54:04)
Yeah.
Robert Christian (54:21)
the good decision, the accurate decision to find that progress. But yeah, our brain, the fear of failure and everything else, our brain will justify why we shouldn’t do what our heart knows that we should do.
Taher Hamid (54:37)
100 % and it’s like, why do we trust it? Why do we trust our brain? Our brains the same. It’s the same guy that says the same thing that says stay in bed when the alarm goes off. It’s the same thing that says don’t put your running shoes on before you got to go run. It’s the same thing that says no, let’s not get that other set in like it’s constantly. It’s constantly trying to trick us into not doing the things we got to do. dude, that’s such a great way to put it like listen to your heart as I’ve only been a business owner now. I’m coming up my three year and ⁓ my intuition.
Robert Christian (54:50)
Yeah.
Taher Hamid (55:05)
Like I feel it. It’s like you said, I feel it’s probably coming from the heart. You’re like, I feel like this is the right direction. Like I’m looking at this big office right now. Big, I mean, it’s not huge, but like it’s four times the size of this. And my brain is saying, don’t do it. The other risks, what about the economy? What are our sessions? Like, are you sure you need this big office? The one you have now is fine. But I’m like, and it’s been two weeks there, but in the, the emotion has been aware off and I know inside here, that’s the right move. Like I know what I feel it. So shut up not gonna listen to you. I’m gonna go and hey, you know,
Robert Christian (55:34)
yeah, yep.
Taher Hamid (55:37)
if everything goes crazy, I know I’m gonna be able to work my way out of it. like, let’s just let’s
Robert Christian (55:41)
So,and that’s the thing, what if everything goes crazy? And then what? And then what? Well, then everything went crazy, okay. Perfect.
Taher Hamid (55:44)
Let’s go. Yeah. Yeah.
Yeah, more fun. Yeah,
perfect. Ready? I read that book. It’s such a good one. It’s like ready, fire, and then aim. Ready, fire, Like just let’s go. It’s such a good book. So yeah, that’s so I love that you said that I couldn’t agree more.
Robert Christian (56:10)
Yeah, well, Tahir, it really has been a pleasure and yeah, I appreciate you taking the time to ⁓ spend this time with us and tell us your story and give us these golden nuggets that we can take back and apply for our own growth. ⁓ yeah, we, and I just ⁓ to close, I just wanna say, ⁓
Taher Hamid (56:31)
Love that,
Robert Christian (56:36)
Thanks again for turning into Between Milestones. And we really try and provide solutions that make work easier, businesses stronger, and lives better. That’s why we all come to work, is to provide that value and connection to those in our sphere of influence, right? So until next time, Tahir.
Keep building what matters.
Taher Hamid (57:07)
You too, man, I love watching it. Glad we get to build together.
