Remote Help
Co-managed IT
Extend your internal IT team without losing control
Add specialized expertise, dependable capacity, stronger processes, and additional security support while keeping your internal team at the center.
Close the Gaps in Your IT with Co-Managed IT Services
Co-managed IT services provide a flexible, collaborative approach to IT support. Whether you need help desk solutions, advanced cybersecurity, process improvement, or additional technical expertise, our team works alongside your internal IT department to fill the gaps and create a seamless, efficient IT strategy tailored to your business.
With our co-managed IT services, you’ll save money, boost productivity, and increase your IT team’s effectiveness without replacing or diminishing their role.
Get a Free IT Needs Assessment
What Co-Managed
IT Services Are NOT
- Not a Replacement: We’re not here to take over your IT leader’s role or replace your entire IT department.
- Not Project-Based: This isn’t a short-term, one-off project—our relationship is ongoing and strategic.
- Not Just Monitoring: While we provide proactive monitoring, our services go far beyond basic oversight.
What Co-Managed IT Services ARE
- A Flexible Partnership: We work collaboratively with your IT team to design and deliver the services and tools you need.
- Customizable Support: Whether you need help with cybersecurity, compliance, network management, or day-to-day IT operations, we create a solution tailored to your business.
- A Cost-Effective Solution: Get superior IT services and tools at a fraction of the cost of building these capabilities in-house.
- A Strategic Advantage: Gain peace of mind, better IT performance, enhanced cybersecurity, and protection against downtime, ransomware, and compliance violations.
Free IT Operations Gap Analysis
We help you understand your current expectations and how well your IT is matching it. Other IT providers are going to tell you what they think you need without ever getting a clear view of your expectations.
Get StartedHow Co-Managed IT Services Work
01
Analyze Your IT Needs
We start by assessing your existing IT infrastructure, team, and processes to identify gaps and areas for improvement.
02
Collaborate with Your Team
We work alongside your IT department to develop a plan that aligns with your business goals.
03
Deliver Tailored Solutions
From help desk support and proactive monitoring to advanced cybersecurity and compliance solutions, we implement the tools and services you need.
04
Provide Ongoing Support
As your business grows and changes, we adapt our services to ensure your IT strategy remains aligned with your goals.
Benefits of Co-Managed IT Services
Increased Efficiency
Streamline IT processes and reduce the burden on your internal team.
Cost Savings
Avoid the expense of hiring additional full-time IT staff or investing in costly tools.
Improved Cybersecurity
Stay ahead of threats with cutting-edge security measures and 24/7 monitoring.
Enhanced Productivity
Free your IT team to focus on strategic initiatives that drive business growth.
Business Agility
Adapt quickly to changes with a scalable, responsive IT partnership.
Why Choose Our
Co-Managed IT Services?
Proven Expertise
Decades of experience helping businesses of all sizes across industries like healthcare, finance, and manufacturing.
Advanced Tools
Access to industry-leading IT solutions for monitoring, management, and cybersecurity.
Customizable Plans
Tailored services that meet your unique needs and budget.
24/7 Support
Around-the-clock monitoring and rapid response to minimize downtime.
Customer Success Stories
Trusted by businesses nationwide to deliver measurable results.
Align Your IT Strategy with Your Business Objectives
At SymTec, we believe in empowering businesses with IT solutions that are collaborative, flexible, and designed to drive success. Whether you’re looking to enhance your IT team’s capabilities, improve cybersecurity, or streamline IT operations, our co-managed IT services are here to help. Let us help you assess your expectations and identify opportunities for improvement.
Internal IT teams in Southern Utah can also explore our St. George co-managed IT and local support options.
Contact Us Today
Jeremy, Qal-Tek Associates LLC
★★★★★
Constant, Streamlined IT Service
“SymTec is only a call, chat, or email away when we have IT needs. SymTec is excellent at keeping in contact with us, and the reliability of our technology has given us more of our time back. Most of our other vendors we have a business relationship with but to us SymTec is part of our team. Choose SymTec!”
Clint, Cooper Norman
★★★★★
Time to Focus on other parts of our business!
“SymTec has provided Managed Services for our firm for over 6 years now; I don’t worry about our IT systems anymore. Everything happens behind the scenes, and we have very little downtime. Our technology just works, which gives us time to focus on the other parts of our business. With SymTec we have experienced reliable IT systems, fast resolutions to our problems, and quality recommendations to help our CPA firm progress. Give SymTec a try, you can trust Wesley and the team.”
Nikky, Complex Structures
★★★★★
Everyone deserves good IT
“After 25 years in business, we finally get to experience that joy. Quality, speed, knowledgebase, turn-around, and just plain great people to work with. Symtec’s emphasis on relationship building as well as care and concern for quality service helped us finally feel that trust factor. Getting ahold of the happy, smiling technicians is very easy. You can call, email, chat, or even push their easy button to capture screenshots of your issues! All these methods have given us help in the time we need.”
Ashley, SST
★★★★★
Consistent, great service with a trusted partner.
“The single biggest benefit is the consistency of great service. Previous IT groups caused multiple slowdowns, downtime and even outright shut down. We have been up and working with 24/7 availability since partnering with SymTec. Their ticketing and resolution processes help optimize our daily operation. Trust is earned through transparency. My bill is itemized, my service is clear. There is a reason SymTec doesn’t have any long-term contracts, they don’t need them. The service speaks for itself.”
Aquestive IT department
★★★★★
Significant impact and improvement to our entire system
“We have enjoyed working together with Symtec for 3.5 years now to meet the IT needs of our company. SymTec brings a deep overall knowledge to our organization that is far superior to our previous IT support Engagements. It is evident that SymTec has made a significant impact and improvement to our entire system. Those improvements include network restructuring, system stability, file security, and both in-house hosting and cloud-based systems.”
Shaine, Ruby’s Inn
★★★★★
SymTec is looking out for us!
“I am the Director of IT for our company and have a lot to keep track of. With SymTec I now have peace of mind and can sleep at night when it comes to our cyber security concerns. They are always responsive and act quickly when something is urgent. The tools in place to keep all my systems patched is also a big relief. SymTec has a vast knowledge and is a great resource to get answers to my questions and concerns. I feel we have the right solutions and team in place to meet our security needs!”
Doug, Corry Dental
★★★★★
I have a tremendous sense of security.
“Since enrolling in SymTec’s Managed IT services, I have had a tremendous sense of security knowing that if any IT problems arise, all I need to do is reach out to them to begin resolving the issue. Their communication and hands-on service are top-notch, and it’s been great to have a relationship with the tech assigned to our account. Using Symtec for our IT needs has allowed us to focus our efforts on other important areas of our business and remove the stress that often comes with managing IT. If you’re on the fence about choosing an IT firm, do yourself a favor and choose Symtec – you won’t be disappointed!”
Mike, Cedar City Motor Company
★★★★★
Helped us through our new compliance regulations.
“As an Auto Dealership owner, I highly recommend SymTec. Their team is knowledgeable, responsive, and proactive in managing our IT systems. They have provided excellent security solutions and helped us through our new compliance regulations, improving productivity while saving us time and money. They are an invaluable asset to our business.”
Caleb, Rees CPA
★★★★★
I don’t have to worry!
“We have enjoyed working together with Symtec for 3.5 years now to meet the IT needs of our company. SymTec brings a deep overall knowledge to our organization that is far superior to our previous IT support Engagements. It is evident that SymTec has made a significant impact and improvement to our entire system. Those improvements include network restructuring, system stability, file security, and both in-house hosting and cloud-based systems.”
Christi Matthys, Three box
★★★★★
Onboarding and communication far exceeded our expectations!
“SymTec has been a true partner since day one. After 15+ years with other IT firms, this is the first time we’ve felt fully supported—without surprise charges for every call. Their onboarding and communication far exceeded our expectations. Our team knows exactly how to get help when they need it. Hiring SymTec is one of the best business decisions we’ve made. They’re smart, responsive, and genuinely kind. You won’t regret it!”
Frequently Asked Questions About
Co-Managed IT
What is Co-Managed IT support?
Co-Managed IT support is a service where SymTec partners with your internal IT team to provide supplemental expertise, help with daily tasks, and support your existing technology operations.
How can Co-Managed IT help my business?
Co-Managed IT can reduce pressure on your internal team, provide additional resources when needed, and help improve IT performance without replacing your current staff.
Is Co-Managed IT suitable for businesses with an existing IT department?
Yes — Co-Managed IT is designed to work alongside your internal IT staff to enhance their capabilities and provide extra support.
Can SymTec tailor Co-Managed IT services to our needs?
SymTec’s Co-Managed IT services are flexible and designed to support your business based on your specific requirements and the level of assistance your team needs.
How do I begin working with SymTec for Co-Managed IT support?
To get started with Co-Managed IT support, schedule a free consultation where SymTec can learn about your needs and recommend the right level of assistance.
Is Your Internal IT Team Overwhelmed or Under-Resourced?
You shouldn’t have to choose between expanding your team and getting the support you need now. SymTec’s Co-Managed IT services augment your internal staff, fill skill gaps, and help your team stay productive, without the cost of hiring more full-time employees.