Our Purpose
Elevating IT service, Raising the standard of IT support.
We are committed to delivering the best service possible to every individual we serve.
Belief #1
Every individual is important and we will do our best to resolve their IT problems and make them smile.
Belief #2
Progress is achieved when we first understand the real need, and are working towards the right solution for our client.
Belief #3
Always follow through when we say we will do something.
Belief #4
Achieve all expected results. (No excuses or finger pointing.)
Belief #5
We are better together, We recognize our abilities and the strengths of others and collaborate to get the best results.
Meet the Symtec Team
We understand good IT solutions come from a team effort. Only as a group, are we able to consistently deliver the results our clients need.
PARTNERS
Trevor Bradford
Director of IT
Wesley Bradford
Business Operations
Robert Christian
Account Manager
REACTIVE TEAM
Mitchel Carlson
Helpdesk Team Lead
Randy Carlson
Live Helpdesk Support
Trillium Brown
Live Helpdesk Support
Roman Dotson
Live Helpdesk Support
PROACTIVE TEAM
Daniel Duarte
Proactive Team Lead
Dusty Petersen
Proactive IT Support
Escalations
Kim Spicer
Escalations Team Lead
Martin Romero
Security Specialist
Colten Thompson
Data Backup Specialist
Ezekiel DeMille
Escalation Engineer
ONSITE TEAM
Dustin Ashment
Onsite Team Lead
Aidan Oconnell
Onsite IT Support
Carter Barney
Onsite IT Support
Brad Gregory
Onsite IT Support
MARKETING/SALES
Kourtney Smith
Marketing Manager
Ashley Crotts
Marketing Specialist
Michele Kenfield
Sales Development Rep.
ADMIN TEAM
Charla Allred
Administrative Team Lead
Beatrice Gerfin
Administrative Assistant
Our Mission
Our mission is to provide services and solutions that will enable your business to be more effective, efficient and profitable. We take pride in delivering services that exceed your expectations, are responsive, and are built on a foundation of trust and mutual respect.
